We offer FREE complementary delivery and pick up In $60 USD orders or the equivaent to $1,200 mexican pesos to Puerto Vallarta area, Nuevo Vallarta and Bucerias, orders to South or Northern Shore may have a delivery fee. Delivery’s are made between 9am and 7pm. All pick-ups should be ready by 12:00pm on day of departure, unless previous arrangements have been made. If you decide to extend your rental, you must notify Baby Vallarta 24 hours prior to return date. All drop off and pick up times, are subject to real estate offices check-in (out) policies, Hotel and Inns policies and homeowners policies. Customers can request specific times for delivery and we will do our best to accommodate you. If your arrival is on Sunday we need to deliver on saturday, if you departure is on Sunday we will pick up on monday, in case is necessary to pick up on sunday we will do arrangements to provide our services
No. However, there is a $20 USD or $400 mexican pesos minimum rental amount and $60 USD or $1,200 mexican pesos as minimum rental charge for free delivery service in some locations. Orders below this amount has delivery fees depending on location.
We service the entire Banderas Bay. Whether you are staying at a private residence, hotel, B&B or condo we are here to meet your needs. We also can deliver the gear to car rental agencies, or transportation service.
Baby Vallarta holds and reserve equipment for clients who make a booking and this equipment cant be rented by other clients. Due to this in case you need to cancel your booking for any reason please check our cancelation policy:
• Orders cancelled at any time before 7 days of pre-arranged delivery date will be refund 90% of original order.
•Orders cancelled at any time before 72 hours of pre-arranged delivery date will be refund 70% of original order.
• Orders cancelled within 72 hours prior to rental starting day, will be refund 50% of original order.
• Early returns or same day cancellations wont be refund.
***exchange rate difference may ocurr as we refund in the currency we charge which is Mexican Pesos.
Safety is our number one concern at Baby Vallarta. Prior to you receiving your equipment, each item goes through a process for cleaning, sterilization and inspection to ensure it is in perfect working condition for your child and use non toxic cleaning products. Sheets and all cloth materials are laundered with non agresive detergents.
Equipment must be returned in clean condition as it was received. Failure to do so will result in a $15.00 usd or $300 mexican pesos additional cleaning charge. Lost or damaged equipment will be charged the retail amount to your credit card.
We accept all major credit cards through paypal secure payments. Cash on delivery is an available payment gateway but Baby Vallarta wont deliver reserve gear if it is not pay in full. If you want to pay through different way let us know so we can meet your needs.
To ensure availibility, it is suggested you place your order as soon as your travel plans are confirmed. Of course we understand that sometimes plans can not be made until the last minute so we do our best to accommodate your needs.
If you are not satisfied, we will be happy to replace the item as soon as possible so you can enjoy your trip to Banderas Bay.